The strategic issues and management approaches surrounding quality improvement are discussed and critiqued. Tools for traditional variation control and reduction, as well as techniques to control and reduce human error, are also covered.
Prerequisite: 300 or 520.
Operations Management - MGMT 300
Operations Design and Decision Making [Operations Management] - MGMT 520
MSC 11 6325
1 University of New Mexico
Albuquerque, NM 87131
Phone: (505) 277-8900
Fax: (505) 277-6809